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Shipping Policy

The shipping of adult toys is an important part of your order, and we have summarized the following options for you to choose the most suitable shipping method based on the shipping method, shipping time, and shipping cost.

1. Adult toys are usually shipped by the following methods:
● Air/Express (DHL, UPS, Fedex, TNT): 5-10 days.
● Sea Freight: 20-40 days.
● Land Freight: 20-40 days.
● Railway: 30-50 days.
● The shipping time for each country may vary, and the shipping time is also related to the scheduling of freight forwarding companies.

2. Shipping Charges
The freight of an order depends on the weight, volume and mode of transportation. Air freight is usually the most expensive, about three times that of other modes. There is no starting weight requirement for air freight, and it can be transported starting from 1 kg; other modes of transportation have starting weight requirements, usually more than 20 kg or more than 1 cubic meter. We will provide several transportation methods to choose from based on the weight of the product selected by the customer, and we will also recommend the best method. How to calculate weight and volume: We will add the weight and volume of each product to get the total weight and total volume, and then calculate the specifications of the outer packaging box to get the total weight and volume. We have been in this industry for many years, so our calculation results are always accurate. The transportation prices of freight companies will fluctuate at different times. Freight will increase when freight is busy, and vice versa. For example, when Christmas is approaching, freight will usually increase. We will provide the best solution for customers to choose based on the quotes of dozens of high-quality freight forwarding companies we cooperate with.

3. How to clear customs for adult toys in different countries
Different countries have different requirements for importing adult toys, and some countries have very easy customs clearance, such as the United States and some European countries. Some countries, however, ban the import of adult toys, such as India, Pakistan, and Saudi Arabia in the Middle East. But adult toys can still be bought in these countries, as there are always people who find a way to make it happen. When the goods arrive at your country's customs, you need to handle the customs clearance procedures, as customs clearance is the responsibility of the consignee. If you do not have the ability to clear customs temporarily, there are two ways to solve this: one is to find a customs clearance agent to assist with the procedures, and the other is to choose DDP transportation, a transportation method in which the transportation agent handles all customs clearance and tax procedures, and the customer only needs to wait for the delivery. Many customers choose this transportation method.

4. What are the import duties for adult toys in different countries?
The import duties for adult toys vary from country to country. Some countries do not charge duties on products with low values. For example, in Australia, there is no duty if the declared value is below AUD 800. In the UK, the duty is almost 20% of the goods' declared value. You can easily find the duty rates on your country's customs website.

5. What battery files are needed for sex toy shipping
Vibrating adult toys usually have small lithium batteries built-in, and they need to provide the following documents for transportation.
● MSDS (Material Safety Data Sheet)
● UN38.3 Test Report
● Goods Safety Transport Certificate (Air Transport; Sea Transport)
● 1.2m drop test report
● We will provide these materials to assist with transportation.

6. Can customers choose their own freight forwarding company to work with?
Yes, many of our customers do have their own freight forwarding companies that they work with. We will coordinate with them to send the goods as per their requirements. These customers usually come from countries in Asia, Africa, and Latin America, as freight forwarding companies in these places can assist customers with customs clearance and other procedures, saving them a lot of trouble.
In summary, we have extensive experience in shipping adult toys, and we know how to better save transportation costs. If you have any questions about transportation, feel free to consult us. We will provide specific solutions based on your actual problems.