FAQ
1.What is 9sexy?
9Sexy is a supplier focusing on the wholesale of sex toys. We provide overseas customers with one-stop purchasing solutions for adult products from China.
2. Who are the 9Sexy's customers?
Online stores on Amazon, eBay, etc., or local adult goods markets
Offline adult products store
Local sex toy distributors, distributors, wholesalers
Adult social media operator
Adult product operators with their own brands
3. What kind of products do we offer?
We offer any regular sex toys that made in China: unbranded international standard packaging, or original brand packaging that can be quickly resold in the market.
ODM/OEM customized sex toys: provide LOGO, packaging, product color and other simple customization; It also provides highly customized OEM/ODM to provide personalized products and reduce market competition.
4. How to place an order with 9Sexy?
Contact us to send catalogues and prices;
Select regular product specifications and quantities, or propose customized product quantities and requirements;
We quote the product and freight and negotiate the details;
Customer payment;
We deliver the goods as required.
5. What is the price and shipping cost of the product?
We cooperate with all quality adult products factories in China, we provide customers with sex toys in China factory factory price, or lower price;
We have dozens of high-quality freight forwarding company resources, we will provide the best solutions for customers to choose according to their transportation destinations and requirements.
6. How long does it take to deliver the order?
Regular orders can be shipped within 7 days;
Large order (quantity greater than 1000 pieces) : According to the product details in the order to determine the delivery time, generally within 30 days.
7. How long does the shipping time take?
Air (express) : 5-10 days after delivery, depending on the country and terms of carriage;
By sea/train :30-50 days, depending on the destination country and terms of carriage.
8. Is there any Minimum Order Quantity requirement?
No Minimum Order Quantity requirement for conventional products;
Customized products and packaging: need to be agreed upon according to the specific products and requirements.
9. How does the customer pay?
Customers can pay through Alibaba stores, which cover almost all common payment methods;
If you already have trust in us, or want to save bank fees, customers can choose to pay directly to our company account by wire transfer.
10. What if there is a quality problem?
Product quality problems, please contact us in time, we are a responsible company;
Please cooperate with us to provide relevant videos, and we will determine whether it is quality problem or operation error;
If it is quality problem, we provide reissue or refund service.
11. Do you offer free samples?
Yes, we have free samples,
If the customer is purchasing for the first time, they need to pay for the sample and shipping. We will deduct the cost of samples for subsequent bulk orders.
At the same time, we will also provide free samples to repeat customers' orders from time to time, so that customers can do market testing.
12. Do you provide marketing materials such as product pictures?
After you successfully place the order, we can provide marketing materials such as pictures or videos related to the product according to your needs.